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Subscriptions and payments

Create a subscription product: pick the right type

Monthly, yearly, season, class pack, trial class: pick the type that matches your pricing, name it, set the price and link it to your classes.

A product is what your students buy: a monthly membership, a yearly fee, a pack of sessions or a trial class. Start from the way you already collect money, then pick the type that reproduces it. The form then only shows you the settings that matter for that type.

1. Pick the product type

The Create a product button opens the wizard. The first step asks for the type. It drives everything else: payment rhythm, billing options, access duration.

TypeWhen to use it
Monthly subscriptionCharged every month, with or without a commitment. The classic club plan.
Yearly subscription, auto-renewingA yearly fee, renewed until the student cancels. Can be paid in several installments.
Yearly subscription, non-renewingA sports season with an end date. Students sign up again every autumn.
One-time paymentA single payment for a bounded access: a duration or a date.
Class packA set number of sessions, paid once. The 10-class pack, for instance.
Trial classOne session to discover the club, often free.

Under Other frequencies you will also find weekly and daily memberships, and a charge every N months (every 3 months, every 6 months).

The type cannot be changed after creation. If you hesitate between two, read the “when to use it” line and look at how your students pay today.

2. Start from a template or from scratch

For each type, the wizard offers ready-made templates: monthly without commitment, monthly with a 12-month commitment, yearly in 4 installments, 10-class pack, free trial class.

A template only sets the structure: the rhythm, the number of installments, the commitment length. It never picks the name or the price, you fill those in at the next step. The Custom card opens an empty form when no template fits.

3. Name, description and price

The name is what the student reads in the catalog: “Adults Unlimited Pass” or “Kids monthly” say right away who the product is for. The description spells out what is included.

The price is entered in your academy’s currency, there is no currency to choose. An empty price gives a free product, which is the normal case for a trial class.

As soon as a price is set, the fee breakdown appears below it: platform fee, Stripe fee and the net amount you receive. You know what comes back to you before the product is even published.

The finer settings of this step have their own tutorials: installments, commitment and billing day in “Set up billing”, quota, access duration and visibility in “Limit what a product gives”.

4. Included classes

The Classes step lists your recurring classes. Tick the ones the product gives access to: a BJJ pass does not open judo classes, a kids pass does not open adult classes.

A product with no linked class raises a warning on the summary: the student would pay without being able to book anywhere. If the list is empty, create your classes first, then come back here.

The link also works the other way round: from a class form, you pick the products that give access to it.

5. Check the summary, then create

The last step sums everything up: type, price, billing, access, visibility, included classes and payment methods. Points worth a second look show up as warnings: lifetime unlimited access, crossed-out price lower than the price, no linked class.

Read it the way a hesitant student would. If everything is consistent, Create product makes it visible in the catalog right away, unless you gave it a visibility window.

If you cannot find the type you need

Most special cases are solved with One-time payment and a sliding access duration: a 2-week pass, a holiday access, a summer camp. The “Limit what a product gives” tutorial covers that option.

A product whose type you regret cannot be converted. Archive it and create it again with the right type: students already subscribed keep their access until the planned end.

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